Technology being used more in-store to improve customer’s shopping experiences

Advances in retail marketing technology are creating even better shopping experiences for customers and blurring the divide between online and offline shopping. Brands at the forefront of in store technology such as Ralph Lauren and Burberry are experimenting, and finding success with, touch-screen in store facilities and contactless payment technology.

According to research by the Point of Purchase Advertising Association (POPAI) only one in five retailers are using interactive touch-screens at the moment. However, nearly half of the brands surveyed said they will be introducing them in 2011. 

What these technological advances are doing is creating a sense of excitement around a store that is no longer static. The new technology can also make the buying process a lot more streamlined with products being easier to find and purchase. For example Ralph Lauren launched a window display where customers can scan the clothes with their phone and buy them any time of the day.

In store technology is also making the shopping experience more engaging and fun. In its Birmingham store New Look has enhanced its fitting room mirrors with cameras to capture an image so that customers can see an outfit from multiple angles. Lego is using augmented reality which enables customers to see a product when it is fully built, just by holding the box up to the screen.

Read the full report in Marketing Week here: http://www.marketingweek.co.uk/briefings/shop-floors-get-a-technological-transformation/3022774.article

The SPS Group are experts in POS marketing, get in touch with us today to find out how to get the most out of shop display units and point of purchase displays.

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